Refund Policy

At CyferWall, we strive to provide excellent service and customer satisfaction. We offer refunds under the following circumstances:

• •Service outages lasting more than 24 hours within a billing period
• •Billing errors or duplicate charges
• •Cancellation within 14 days of initial subscription (for new customers only)
• •Failure to deliver promised features or functionality

To request a refund, please contact our support team at support@cyferwall.com with the following information:

• •Account email address
• •Reason for refund request
• •Transaction details (if applicable)
• •Any supporting documentation

Refund requests are typically processed within 5-10 business days. Once approved, refunds will be credited to the original payment method within:

• •Credit cards: 3-5 business days
• •PayPal: 1-2 business days
• •Bank transfers: 5-7 business days

The following items are not eligible for refunds:

• •Setup fees and one-time charges
• •Custom development work that has been completed
• •Third-party integrations or licenses
• •Services used for more than 30 days
• •Accounts terminated for Terms of Service violations

You may cancel your subscription at any time through your account settings or by contacting support. Cancellations will:

• •Take effect at the end of the current billing period
• •Allow continued access to the service until the period ends
• •Not result in automatic refunds unless eligible under this policy

For refund requests or questions about this policy, please contact us: